Refund Policy

Return Policy

Adorn by R&R

Summary: We do not accept returns or exchanges. The only exception is if your product arrives damaged — and an unboxing video is mandatory for any damage claim.

No Returns or Exchanges

All sales are final. We do not accept returns or exchanges for any reason — including change of mind, dislike, or sizing concerns.

This policy exists for hygiene reasons. Earrings are a personal accessory and cannot be resold once delivered. We appreciate your understanding.

Exception: Damaged or Defective Products

If your product arrives damaged or defective, we will resolve it — but the following conditions apply without exception:

📹 Unboxing Video — Mandatory

You must record an unboxing video that clearly shows the damage or defect while the original packaging is still intact. Claims submitted without a valid unboxing video will not be accepted under any circumstances.

How to raise a damage claim:

  1. WhatsApp Us: +91 6302345021 — share your unboxing video directly here for fastest resolution.
  2. Email Us: adornbyrr@gmail.com — include your Order ID, reason, and the unboxing video.

Still have questions?

WhatsApp us at +91 6302345021 or DM us on Instagram @adornbyrr